© Copyright 2017 The RiskSTOP Group Ltd - All rights reserved.
Registered Office: The Pavilion, Botleigh Grange Business Park, Hedge End, Southampton SO30 2AF. Registered in England with number 6236118

RISK MANAGEMENT TELEPHONE CONSULTATION

Offers a rapid, reduced cost '3rd' alternative to Risk Management Site Surveys

 
Overview
What is RMTC?
How it Works
Key Features
Key Benefits
Customer Care
Show More

OVERVIEW

  • Risk Management Telephone Consultation offers a rapid, reduced cost alternative to a Risk Management Site Survey, while retaining the benefits of using an experienced Risk Management Consultant 

  • Risk Management Telephone Consultation combines some of the efficiency and cost savings of a Questionnaire based approach, with the quality and customer focused benefits of an on-site Risk Management Site Survey

 

WHAT IS RISK MANAGEMENT TELEPHONE CONSULTATION?

  • For example, in the case of a periodic resurvey the expense of carrying out a full site assessment may not be justifiedHowever, the nature of the risk may call for a level of quality and customer focus that can only be provided through the involvement of an experienced Risk Management Consultant.

  • Likewise, in a pre-cover situation, underwriters may require a rapid assessment, but still need a more detailed picture than that which can be provided through a Risk Management Questionnaire based approach

 

HOW IT WORKS

  • Instead of visiting the policyholder, one of our UK wide team of highly competent Risk Management Consultants makes contact by telephone to carry out a remote assessment

  • Risk Management Telephone Consultation can be deployed pre-cover and post-cover and is particularly suited to resurvey cases

  • In addition, if there is uncertainty about a risk, Risk Management Telephone Consultation can quickly help underwriters determine whether a full on-site Risk Management Site Survey is required or if rapid remedial action is needed

  • Can be utilised for all sectors and segments, including HNW, SME, Corporate and London Market risks

  • Provides underwriters with greater flexibility and control over their risk management programme

  • Provides additional survey capacity on demand

 

KEY FEATURES

  • Interview based risk assessment enhanced by involvement of experienced Risk Management Consultants

  • Policyholder does not need to complete questionnaire

  • Suited to lower risk exposure, lower premium risks and resurvey cases

  • Leads to rapid identification of poor risk

  • Provides a 3rd option to extend the reach of a Risk Management Programme to a greater portion of portfolio

  • Comprehensive range of reports suited to client requirements (paper based or via email)

For a full list of key features please click here.

 

KEY BENEFITS

  • Customer experience enhancing (which can be measured and demonstrated when linked with Risk Improvement Assistance)

  • Saves time for the policyholder

  • Lower cost alternative to a Risk Management Site Survey, with key associated benefits retained and extended to the wider portfolio

  • Better understanding of risk at individual, portfolio and other levels/variables
  • Significantly improved Combined Operating Ratio

  • Reduced exposure 

For a full list of key benefits please click here.

CUSTOMER CARE

  • By utilising experienced Risk Management Consultants with strong telephone communication skills, Risk Management Telephone Consultation offers an enhanced customer experience

  • RiskSTOP is ISO 27001 (Information Security) and ISO 9001 (Quality Management) compliant, so you can be confident about how we handle your data, as well as your customers

 

WANT TO KNOW MORE?

Call us now on:

+44 (0) 1305 215500